Only internal employees of Conwy County Borough Council can apply for this vacancy.
Work base: Coed Pella, Colwyn Bay
Are you looking for a role where you can make a real difference to the finances of the Council while helping residents and businesses find solutions to their debt and payment challenges?
We are looking for a motivated and customer-focused Revenues Officer to join our Business Rates and Enforcement Team within Revenues and Benefits. This is a rewarding opportunity to play a key role in maximising income collection for the Council whilst supporting customers with sensitivity, professionalism and fairness.
You'll manage a varied caseload involving business rates, debt recovery and enforcement activity, working with customers, businesses and external agencies to secure payments and resolve complex situations.
At Conwy, we are committed to creating an inclusive, supportive and flexible working environment where people feel valued and able to thrive. You'll join a knowledgeable and experienced team that is committed to delivering excellent services for our residents, businesses and communities.
If you are looking for a career where you can combine customer service, problem-solving, negotiation and financial administration, we'd love to hear from you.
Help us make a difference to our communities while developing your career with Conwy County Borough Council.
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.Manager details for informal discussion: Jason Parker, Council Tax and Enforcement Team Leader (Jason.Parker@conwy.gov.uk / 01492 576428)
Welsh Language Skills:
The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
Click here to discover the benefits of joining Team Conwy.
Learn more about our recruitment process by visiting our Recruitment Process Page
We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.
Mae’r ffurflen hon ar gael yn Gymraeg hefyd.