Environment, Roads and Facilities
Conwy Council is looking for a self-motivated individual to support the Environment, Roads and Facilities department in providing a first class service to residents and visitors to Conwy.
Principal duties will include:
To listen patiently and demonstrate empathy with the customer's situation and convey and genuine desire to help and support
First point of contact for all customer enquiries
You will need a good standard of education with clear literacy skills. Have the ability to acheive NVQ level 2 Customer Care. Excellent listening skills, demonstrating the ability to listen patiently and empathise with the customer's situation. Strong IT and keyboard skills are essential
The ability to communicate through the medium of English and Welsh is essential.
Jane Roberts - 01492575208
Job Description & Person Specification